PRIVACY POLICY

Information about the owner of The Makeover by Talentnet website and application

Company Name: TALENTNET CORPORATION
Address: 33 Mac Dinh Chi, Sai Gon Ward, Ho Chi Minh City, Vietnam
Phone: (84 28) 6 291 4188 | Fax: (84 28) 6 291 4088
Business Registration Certificate number: 0305202145
Issued on 18/9/2007 by: Department of Planning and Investment of Ho Chi Minh City

LEGAL REPRESENTATIVE:

Ms. Tieu Yen Trinh

Chief Executive Officer

* Copyright belongs to Talentnet Corporation. Please clearly cite the source when using information from this website.

Privacy policy

This Privacy Policy (“Policy”) demonstrates the commitment of Talentnet Corporation (“Talentnet”) regarding your personal information as personal data, including the following contents: (i) Purpose of collection; (ii) Scope of use of information; (iii) Data retention period; (iv) Data transfer to third parties; (v) Entities or organizations that may access the information; (vi) Rights of the Data Subject; (vii) Contact information; (viii) Process for handling personal data protection violations of Talentnet; (ix) Talentnet Cookie Policy; (x) Information security commitment; and (xi) Complaint handling process related to information.

This Policy may be updated from time to time without prior notice to align with Talentnet’s needs and other policies. Updates will comply with applicable Vietnamese laws at each time. The updated version will be published on Talentnet’s website.

1. What is the purpose of collecting this information?

Talentnet uses the information collected from you to:

• Improve your experience when using Talentnet’s website;

• Manage, operate, and provide products and services as requested or needed by you;
• Segment and classify customers to improve service quality and provide more appropriate support; Conduct analysis to measure traffic, usage trends, and demographic information of visitors;
• Personalize displayed content and recommend information relevant to your interests (based on your consent, if required by law); Remember your information when you return to the website to enhance user experience; Organize and manage training courses, seminars, and events when users register via the website, including: processing registrations; conducting transactions and payments; and providing related information.

In addition to information collected through our website, the App: The Makeover by Talentnet (“App”) may collect additional data:

• To personalize your experience: Talentnet uses profile information to understand your preferences and suggest sessions, networking opportunities, content, and features within the App.
• To communicate with you: With your consent, Talentnet may use contact information to send important notifications related to events, schedule changes, updates, and promotional information.
• To analyze and report: Talentnet collects data on session participation, interaction with App features and overall usage patterns to evaluate event effectiveness, identify areas for improvement and serve future planning.

2. Scope of Information Use

The types of information Talentnet collects include two categories:

a) Information voluntarily provided by you to Talentnet:

Talentnet may request personal information when you access the website, such as when: Registering an account (full name, email, phone number, etc.) Conducting transactions on the e-shop or event pages. Submitting contact forms on the website or App.

b) Information voluntarily provided by you during the process of accessing Talentnet’s website:

When You access Talentnet’s website, read emails from Talentnet, or use Talentnet’s services through computers, mobile phones, or other electronic devices, the system will automatically collect information about Your device and how You interact with Talentnet’s website, including:

• Information about how You use Talentnet’s website (e.g., content viewed on Talentnet’s website…);
• Information about Your device (e.g., IP address, device type, browser type, operating system…);

• The frequency of Your access to Talentnet’s website and the time You spend on the website;
• Internet access location.

Talentnet collects this information through transparent and legal methods such as from your browser or device through the use of cookies, pixels or similar technologies and Talentnet uses third-party vendors and other partners like Google Analytics to collect this information.

These technologies help Talentnet better understand Your behavior, identify which parts of the website and App users have accessed, facilitate operations, and measure the effectiveness of advertising and search on the website and App. This information is used solely for the purpose of improving the experience on Talentnet’s website.

Accordingly,

The types of basic personal data that Talentnet collects include:

• Full name (last name, middle name, and first name);
• Phone number, contact address, email;
• Date of birth and gender;
• Personal images;
• Personal digital account information: user ID, login identifier for the website or App system;
• Other information that helps identify a specific individual: job title, company, area of expertise, career interests to optimize Your experience.

The types of sensitive personal data that Talentnet collects include:

• Behavioral tracking data, activities of using services in cyberspace;
• Payment and financial information: bank card information, account number, or transaction history arising when You make payments for training courses, seminars, or events;
• Personal location, internet access location.

3. Data retention period

Talentnet will store the personal information provided by You when accessing Talentnet’s website, in accordance with the purposes stated in Section 1, until You request deletion of the provided information.

4. Transfer of data to third parties

During operations, Talentnet may need to use, process, and/or transfer Your personal data to service providers, agents, affiliated companies, related companies, and/or other third parties (“third parties”), in Vietnam or overseas, to serve one or more purposes stated in Section 1 of this Policy in accordance with the procedures and regulations of applicable Vietnamese law. The above-mentioned third parties will process Your personal data on behalf of Talentnet. Talentnet always strives to apply appropriate security measures to protect Your personal data and only retains data for the period necessary for the identified purposes, as stated in Section 3of this Policy.

5. Individuals or organizations that may access information

5.1 Google Analytics and Advertising

Talentnet uses Google Analytics to recognize you and link the devices you use when you visit Talentnet’s website. Google Analytics allows Talentnet to better understand how users interact with its website and improve the effectiveness of its website.

To learn how Google Analytics collects and processes data, as well as how You can control the information sent to Google, please refer to Google Privacy & Terms. You can learn about opt-out options by accessing Google Analytics Opt-out.

Talentnet may also use certain advertising forms and advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, third parties managing advertising campaigns for Talentnet, and Google Analytics Demographics and Interest Reporting. These features allow Talentnet to use first-party cookies (such as Google Analytics cookies) and third-party cookies together to inform, optimize, and display advertisements based on Your past visits to Talentnet’s services. You can opt in or opt out of certain advertisements by visiting Google Ads Preferences Manager, available at https://google.com/ads/preferences.

5.2 Online Advertising

Talentnet allows third-party online advertising networks, social media networks, or other third-party services to collect information about Your use of Talentnet’s website so that they can improve advertisements relevant to Your interests regarding Talentnet’s services. Typically, the information shared by Talentnet is provided through cookies or similar technologies that recognize You and collect information such as accessed content, browser type, time and date of access, and other information. Talentnet or these advertising networks use this information to develop content more relevant to Your interests. As noted above, depending on Your browser or mobile device, You can disable the collection of information via cookies or similar technologies. You can also limit interest-based advertising through browser and device settings. For example, You can opt out of certain interest-based ads on mobile devices by selecting “limit ad tracking” (for iOS) or “opt out of interest-based ads” (for Android).

5.3 External Links

This website may include links to other websites managed by organizations other than Talentnet. If you access another organization’s website that is linked from Talentnet’s website, that other organization may collect information from you. Talentnet is not responsible for the content or privacy practices of those websites.

6. Rights of the Data Subject

6.1. Right to be informed

You have the right to be informed about the processing of Your personal data, except where otherwise provided by law.

6.2. Right to consent / not consent, and withdraw consent

You have the right to give consent to the processing of your personal data, other than cases specified in Article 17 of this Decree.

6.3. Right to access, correct, or request correction

You have the right to request access to, correct, or request correction of Your personal data, except where otherwise provided by law. Requests to access, correct, or request correction of personal data will be responded to within 02 working days from the date of request, except where otherwise provided by law.

6.4. Right to request provision, deletion, restriction of processing, and objection to processing of personal data

Right to request provision of personal data: You have the right to request provision of Your personal data to Yourself, except where otherwise provided by law.

Requests to provide personal data will be responded to within 02 working days from the date of request, except where otherwise provided by law.

Right to request deletion, restriction of processing, and objection to processing of personal data: You have the right to request deletion, restriction of processing, and objection to processing of Your personal data, except where otherwise provided by law.

Requests to delete, restrict processing, or object to processing of personal data will be responded to within 02 working days from the date of request, except where otherwise provided by law.

6.5. Right to complain, denounce, initiate lawsuits, and request compensation for damages

You have the right to complain, denounce, initiate a lawsuit or claim compensation for damages in accordance with the law when a violation of the regulations on protection of your personal data occurs, unless otherwise agreed by the parties or otherwise provided for by law.

6.6. Right to self-protection

You have the right to request competent agencies or agencies, organizations and individuals related to the processing of personal data to take measures and solutions to protect your personal data in accordance with the provisions of law.

The request for competent agencies or agencies, organizations and individuals related to personal data processing to implement measures and solutions to protect personal data shall be responded to within 02 working days after your request, unless otherwise provided for by law.

7.    How to contact us?

For any inquiries or feedback related to information security, user data, reporting security or privacy violations, or exercising Your data subject rights, please contact us.

You may submit your request here.

Submit here

Email us at: dataprivacy@talentnetgroup.com
Phone: (+84) 28 6291 4188

8. Process for handling personal data protection violations of Talentnet

9.   Talentnet Cookie Policy

What are cookies?
Cookies are small files automatically stored on Your device by our web servers. This file allows our website to automatically recognize and remember You. When You revisit our website, we may automatically collect Your information through cookies.

“Cookies” referred to in this Cookie Policy include all similar technologies, including web beacons and log files. A web beacon is a small graphic image or other web programming code (also called a “clear GIF” or “pixel tag”) that may be included in our webpages and messages.

How we use cookies?
We use cookies in various ways to enhance Your experience on our website, such as:

• Understanding how You use our website;
• Showing You Talentnet’s products and services relevant to You;
• Displaying advertisements relevant to You.

We may also allow other organizations to collect user information on our website through cookies. The use of cookies allows other organizations to help us analyze how our website is being used, count the number of people who visit our website, and display advertisements. To accomplish these tasks, we may use cookies to exchange information about you with other organisations.

Cookies used by us are called “first-party cookies” and cookies used by our partners are called “third-party cookies”.

What types of Cookies do we use?
In general, we use four different types of cookies as follows:

Necessary Cookies – These cookies are essential to provide you with the services you have requested. We may use Necessary Cookies to authenticate users and prevent fraudulent use of user accounts. With these cookies, we will be able to provide you with services such as facilitating you to communicate online or providing online services that you have requested. If these cookies are disabled, we will not be able to provide you with the services you have requested.

Analytical Cookies – These are cookies used to calculate how often you visit our website and how you use our website. We use this information to understand how users interact with our website and to improve our website and applications so that users have a better experience. We collect information such as which of our pages are most visited and user demographic information. We may use third-party cookies to support performance. For example, Google Analytics cookies give us information such as your interaction with our pages and whether you download any content from our website.

What choices do You have regarding cookies?

If You wish to delete cookies or request Your web browser to delete or refuse cookies, You may take the following steps:

1. You can manage the cookies You allow on Your computer through the internet browser You are using, and You will be notified each time before the browser stores a cookie on Your device.
2. Most web browsers are set to accept cookies automatically by default. You can edit this default setting by selecting your browser settings that do not accept cookies.

For Advertising Cookies, You may change Your preferences regarding third-party cookies for analytics and online marketing purposes by deleting cookies in Your browser. Please note that by doing so, You may see advertisements that are less relevant to You.

However, Please note, however, that if you delete or reject Essential Cookies, Functional Cookies or Analytics Cookies, you may not be able to use all the features we have available to you or store your preferences, and some of our pages may not be displayed correctly. Not all functions of our website may be available to you, and some of them may only be used to a limited extent. This Cookie Policy may be amended from time to time at our sole discretion.

10. Information Security Commitment

Your information collected by Talentnet in accordance with this Policy is committed to be kept strictly confidential under Talentnet’s information protection policy. The collection and use of information are carried out in accordance with the purposes stated in this Policy and only with Your consent, except where otherwise provided by law. Talentnet commits not to use, transfer, provide, or disclose Your information to any third party without Your consent.

11. Complaint Handling Process Related to Information

Upon receiving information/reports from You, Talentnet is responsible for recording the information, verifying it, and promptly seeking solutions. Where necessary, Talentnet may use support services from companies specializing in cybersecurity.

You will receive a notification from Talentnet acknowledging receipt of Your information/report within 02 working days from the date Talentnet receives such information/report.

Talentnet’s complaint handling process