Job Responsibilities:
1. Support Sales in achieving revenue targets
- Responsible for increasing revenue by achieving sales objectives in existing key accounts
- Uncover and assess customer needs and develop and execute Key Sales Objectives
- Responsible for securing and maintaining business, continually reviewing customer’s service requirements, and coordinating with internal team
- Collect complete specification requirements from customer (including sales reps) and pass efficiently to manufacturing unites /– design and constantly improve forms and electronic communication tools.
- Coordinate timely and consistent availability of samples/proofs/formats/data integrity tests/ink drawdowns for manufacturing units
- Coordinate with purchasing to develop availability of key materials
2. Handle customer requirement
- Contact and handle directly oversea and local Merchandisers for their service, inquiries in relation to their business with AD.
- Investigate and help resolve customer concerns promptly
- Identify any customer concerns, investigate and resolve customer complaints / problems, and respond to customer inquiries.
3. Coordinate with others department
- Collaborate with Sales, CS, Planning team according to customer expectations
- Collaborate with Korean/Chinese team for order migration preparation and local support
- Work with CS Sups/CSM to define and lead service improvement projects and execute the improvement plan.
4. Provide excellent service to customers:
- Responsible to provide excellent service to customers, including regular service review call to key customers, customer special requirement follows up
- Material and FG stock planning coordination for key customers
- Standard quotation and discount price set up with GSPD
Job Requirements:
- Bachelor’s degree preferred.
- 4 – 5 years marketing or related experience in Sales, Business Development, Marketing or equivalent.
- Excellent communication and writing skills in both English and Chinese
- Excellent analytical, research and report writing skills.
- Marketing Brand/Product Management knowledge.
- Excellent multi-tasking skills.
- Skilled in project management.
- Skilled in developing clear, succinct articulation of communications objectives in the form of project briefs.
- Strong editing/proofreading skills.
- Creativity skills – including creative and art direction.
- Possesses teamwork, leadership and facilitation skills in order to cut across many diverse functional disciplines and regional cultures.
- Strong presentation skills and persuasiveness.
- Strong organizational and event planning skills.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes and function specific software.
For more information, please contact
Sokunthika 096 4066 529
Email: paos@talentnetgroup.com
