Develop and manage HR governance frameworks, policies, and risk mitigation initiatives to ensure compliance with internal standards and labor regulations.
Serve as a trusted advisor to HR stakeholders on employee relations, governance matters, and compliance-related issues.
Partner with regional and global HR teams to identify governance gaps and implement sustainable improvement actions.
Lead HRIS transformation and enhancement projects, leveraging technology to optimize HR operations and employee lifecycle processes.
Act as the subject matter expert for HR systems, providing technical guidance, troubleshooting support, and driving continuous process improvements.
Manage change communication and user adoption initiatives related to HR platforms and digital solutions.
Support employees and managers by handling HR inquiries across policies, learning, employee data, and other HR services through case management channels.
Own and continuously improve non-compensation HR processes while resolving system-related issues efficiently.
JOB REQUIREMENTS
Bachelor’s degree in Human Resources, Business Administration, or a related field.
4-6 years of HR experience, preferably with exposure to HR governance, HR operations, HRIS, or rewards programs.
Strong understanding of Vietnamese Labor Law and HR compliance practices.
Experience working with HR systems, digital transformation, or process improvement initiatives.
Strong analytical and problem-solving skills with the ability to investigate and resolve complex issues.
Effective stakeholder management and communication skills, with the ability to advise employees and managers professionally.
Strong writing skills for employee communications and case management responses.
Demonstrated empathy, critical thinking, and the ability to navigate workplace conversations effectively.
Passion for leveraging technology to enhance HR productivity, efficiency, and employee experience.
