Job Responsibilities
- Welcome showroom customers and understand their needs, preferences, budgets and project requirements.
- Recommend suitable products and explain their features, specifications, pricing, warranties, availability and lead times.
- Respond promptly to enquiries received through calls, messaging platforms, social media and other company channels.
- Follow up consistently after showroom visits, enquiries and quotation submissions.
- Identify new retail and project-sales opportunities through research and outbound prospecting, including cold calls.
- Generate new business opportunities and build relationships with interior designers, architects and other relevant industry professionals.
- Gather and review client requirements, including BOQs, specifications, quantities, budgets and product schedules.
- Prepare accurate quotations using approved templates, price lists and commercial guidelines.
- Verify product models, descriptions, quantities, prices, availability and lead times before submitting quotations for approval.
- Obtain management approval before offering discounts, special pricing, payment terms or other commercial arrangements.
- Maintain relationships with existing clients and identify appropriate repeat, cross-selling and upselling opportunities.
- Maintain accurate customer, lead and quotation records and provide regular sales-activity updates.
- Develop strong product knowledge and attend required product, sales and customer-service training.
Job Requirements
- Prior experience in sales, customer service, business development or another customer-facing role.
- Professional spoken and written proficiency in Khmer and good working proficiency in English.
- Confident and professional communication and relationship-building skills.
- Comfortable conducting customer follow-ups and outbound prospecting, including cold calls.
- Ability to prepare quotations accurately and follow approved procedures.
- Proactive and organised, with strong attention to detail and follow-through.
- Basic proficiency in Microsoft Office, email and digital communication platforms.
- Willingness to learn technical products, quotation procedures and project-sales processes.
- Positive, responsible and customer-focused, with high standards of professionalism.
For more information, please contact to:
Email: paos@talentnetgroup.com
Tel: 096 4066 529
